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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Grimes

September 16, 2026

5  out of  5
rating by Heather Grimes
"I had a wonderful experience with State Farm and Katie! Katie was incredibly helpful, responsive, and fast-acting when I needed to make updates and changes to my policy. She made the entire process quick and easy and kept everything straightforward. I truly appreciate her excellent customer service and willingness to help. Highly recommend Katie and Cooper Downs State Farm!"
We responded:
"Hi Heather, we’re thankful Katie was able to jump in, help you quickly, and keep everything running smoothly! It’s always nice to know our team can make the insurance process feel simple and stress-free. Thanks for recommending us and trusting our agency with your coverage!"
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Matt Barnes

September 12, 2026

5  out of  5
rating by Matt Barnes
"Great place. They are very knowledgeable and extremely helpful."
We responded:
"Matt, we really appreciate the kind words! It’s great to hear our team was able to provide helpful, knowledgeable service. We look forward to helping you again!"
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Logan Spears

September 8, 2026

5  out of  5
rating by Logan Spears
"No one does it like Ian. Go see him asap for any insurance need!"
We responded:
"Ian will be glad to hear this, Logan! We're delighted to hear that he made such a positive impression. If you ever have more insurance needs or questions, don't hesitate to reach out to our team."
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Donovan Layne

September 8, 2026

5  out of  5
rating by Donovan Layne
"If you are looking for insurance, you have to ask for Ian. He knows his stuff and ensures you have what you need. Also, great customer service for any questions you may have after going with him. You won’t regret it!"
We responded:
"A recommendation like yours goes a long way, Donovan! We’re glad Ian was able to make your insurance experience easy and provide the attentive service you deserve. Our team is always here when you need us."
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Linh Nguyen

September 3, 2026

5  out of  5
rating by Linh Nguyen
"Katie is super helpful! Highly recommend her"
We responded:
"Recommendations mean the most. Linh! We're glad to hear that Katie was able to assist you effectively. If you ever have more insurance questions or needs, feel free to reach out to our team."
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Andrew Uetrecht

September 2, 2026

5  out of  5
rating by Andrew Uetrecht
"Krista was helpful in finding the right policy for me!"
We responded:
"Finding the right coverage can make all the difference, Andrew! Thanks for taking the time to share your experience and for recognizing Krista’s help along the way. If you ever need anything with your policy, our team is just a call away!"
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Hayley Smith

August 31, 2026

5  out of  5
rating by Hayley Smith
"Krista was pleasant to speak with about getting life insurance for my mom. She was also able to quote me for home insurance as well which ended up being a really good rate. Very happy with our conversation! Krista hooked me up :)"
We responded:
"Hayley, it's great to hear that Krista was able to assist you with both life and home insurance, and that you were satisfied with the rates. We're delighted that you had a positive experience, and if you have any more insurance needs, feel free to reach out to us anytime."
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HoosierChef77

August 28, 2026

5  out of  5
rating by HoosierChef77
"First I want to thank Krista. She was awesome she treats you like family and not another quota. Krista helped me with all my questions and insurance needs. I highly recommend that you ask for Krista."
We responded:
"We truly value you taking the time to leave us a review! We're grateful for your recommendation and thrilled to hear that Krista made you feel like family while assisting with your insurance needs. If you have any more questions or need further assistance, don't hesitate to reach out to our team."
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Shelby Harvel

August 27, 2026

4  out of  5
rating by Shelby Harvel
"Krista was super helpful and answered all my questions"
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Anna Walter

August 27, 2026

5  out of  5
rating by Anna Walter
"Krista has been very helpful and knowledgeable! She helped me with my auto insurance and is already advising me for my homeowners insurance."
We responded:
"One policy question handled, another one already in progress! Anna, we love hearing that Krista has been there to help with your auto insurance while also guiding you toward the right homeowners coverage. Thanks for choosing our team!"
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Austin Tipton

August 27, 2026

5  out of  5
rating by Austin Tipton
"Krista was great and saved me so much money, I 100% would recommend her to anyone looking for a great agent👍🏼"
We responded:
"A little savings can go a long way, Austin! Krista did a wonderful job helping you find a better option while making sure you received the kind of service you deserve. Thanks for taking the time to recommend us!"
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Flora Hughes

August 27, 2026

5  out of  5
rating by Flora Hughes
"KRISTA HUGHES explained and answered all my questions. She is very polite"
We responded:
"Flora, it sounds like Krista was exactly the person you needed to help make sense of everything! We’re grateful you took the time to recognize her and share your experience. Our team is always here when you need a hand with your insurance!"
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Rebecca Anderson

August 26, 2026

5  out of  5
rating by Rebecca Anderson
"Krista was amazing! Fast quoting and real people to actually talk to."
We responded:
"Rebecca, thanks for sharing your experience! We’re glad Krista could make the quoting process quick while still giving you the personal attention you deserve."
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Dj Todd

August 10, 2026

5  out of  5
rating by Dj Todd
"Extremely helpful and easy to talk to wouldn’t recommend anyone else!!"
We responded:
"We're honored to receive your recommendation, Dj Todd! We're delighted to hear that you found our team extremely helpful and easy to talk to. If you ever have more questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Melissa Adkins

August 7, 2026

5  out of  5
rating by Melissa Adkins
"It’s always easy and fast service!"
We responded:
"Melissa, we’re happy your experience with us earned a five-star rating. Thanks for sharing the good news!"
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Abigail Variety

August 6, 2026

5  out of  5
rating by Abigail Variety
"Katie was amazing and she helped me very fast and gave me an amazing deal!"
We responded:
"It's always exciting to receive a review like yours, Abigail! We're glad Katie made the process smooth and helped you find a great value. We look forward to helping you again in the future."
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Andrew Farris

July 21, 2026

5  out of  5
rating by Andrew Farris
"Grant & Katie will always make sure you are well taken care of anytime you call!!!! Great folks and great service! Highly recommend Cooper Downs & State Farm team."
We responded:
"Andrew, thank you for your recommendation and for emphasizing the outstanding service provided by Grant and Katie. We're pleased to know that you feel well cared for whenever you reach out. Our team is always here whenever you need us."
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Paul Ritter

July 16, 2026

5  out of  5
rating by Paul Ritter
"They are always great to work with. Quick responses and great prices. If customer service is important to you, then you need to get your insurance here."
We responded:
"We're delighted to hear that you find our team responsive and our prices competitive. It's great to know that our customer service meets your expectations, and we're here to assist with any of your insurance needs. Paul, thank you!"
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Kendra

July 16, 2026

5  out of  5
rating by Kendra
"Katie with Coopers office (State Farm) was very helpful!! She followed up with me and solved my problem and was very friendly. I recommend this office!"
We responded:
"Helping people is what we're here for, and Katie is a wonderful example of that. Kendra, we appreciate you taking the time to recognize her friendly approach and commitment to great service. Your recommendation is truly appreciated."
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Stacey McHone

July 15, 2026

5  out of  5
rating by Stacey McHone
"Katie was so easy to work with!"
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Drew Farris

July 14, 2026

5  out of  5
rating by Drew Farris
"Great group of people that always goes the extra mile to make sure your experience is spectacular. It’s nice to pick the phone up and talk to a person and get things done. Grant and Katie always go up and beyond."
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Linda Pyles

June 17, 2026

5  out of  5
rating by Linda Pyles
"Katie, helped me adding a driver to my car insurance policy, and also made some changes. Katie was great, and the process simple and easy!"
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Tiffany

June 12, 2026

5  out of  5
rating by Tiffany
"Katie was so helpful and helped me save money on my auto insurance!"
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Dawn Barton

June 11, 2026

5  out of  5
rating by Dawn Barton
"I have been with State Farm for many, many years and have always received great service from them. Grant and Katie are so amazing to work with. They always respond promptly and are so very helpful!!!"
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Matt Ferguson

June 6, 2026

5  out of  5
rating by Matt Ferguson
"Worked with Ian and Katie, they were able to save us several hundred dollars and upgrade our coverage! Couldn’t ask for nicer people to work with."