State Farm® Insurance Agent Cooper Downs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Pyles
June 17, 2026
5
out of
5
rating by Linda Pyles
"Katie, helped me adding a driver to my car insurance policy, and also made some changes. Katie was great, and the process simple and easy!"
We responded:
"We appreciate you, Linda! It’s great to know Katie made things simple while helping you update your policy. Thank you for your support—we look forward to being here when you need us again."
Tiffany
June 12, 2026
5
out of
5
rating by Tiffany
"Katie was so helpful and helped me save money on my auto insurance!"
We responded:
"Thank you, Tiffany, for your feedback! We're glad to hear that Katie was able to assist you in saving money on your auto insurance. If you have any more questions or need further assistance, feel free to reach out."
Dawn Barton
June 11, 2026
5
out of
5
rating by Dawn Barton
"I have been with State Farm for many, many years and have always received great service from them. Grant and Katie are so amazing to work with. They always respond promptly and are so very helpful!!!"
We responded:
"Thank you, Dawn, for your kind words and for being a loyal customer for so many years. We're glad to hear that Grant and Katie have been helpful and responsive to your needs. Your support means a lot to us!"
Matt Ferguson
June 6, 2026
5
out of
5
rating by Matt Ferguson
"Worked with Ian and Katie, they were able to save us several hundred dollars and upgrade our coverage! Couldn’t ask for nicer people to work with."
We responded:
"Thank you, Matt, for sharing your experience! We're glad Ian and Katie could help you save money while upgrading your coverage. It's great to hear that you enjoyed working with them."
Justin Auton
May 26, 2026
5
out of
5
rating by Justin Auton
"Katie was awesome helping me with an auto insurance policy change. She promptly responded to my questions and was very friendly and insightful."
We responded:
"Thank you, Justin, for your feedback! We're glad to hear that Katie was able to assist you with your auto insurance policy change and provide friendly and insightful service. We appreciate your support and look forward to serving you in the future."
Austin Brooks
May 21, 2026
5
out of
5
rating by Austin Brooks
"Ian was knowledgeable, responsive, and took the time to thoroughly review our policies with us. We now have better coverage for less! Highly recommend giving him a call to review your insurance coverage!!"
We responded:
"Thank you, Austin, for sharing your experience with Ian. It's great to hear that he was able to help you find better coverage at a lower cost. We appreciate your recommendation and are here if you need any further assistance!"
Faithe Hall
May 21, 2026
5
out of
5
rating by Faithe Hall
"Cooper Downs State Farm will take the best care of you! They were able to save me a ton of money on my auto and home. Anytime I have a question, they are available and always answer the phone. Katie has been a great addition to their team as well. Highly recommend!"
We responded:
"Thank you, Faithe, for your kind words and recommendation! We're glad to hear that you saved money on your auto and home insurance and that our team, including Katie, has been helpful. If you have any more questions, feel free to reach out anytime."
Tim Kidwell
May 18, 2026
5
out of
5
rating by Tim Kidwell
"Cooper Downs State Farm is the real deal. Cooper and I go way back, so I already knew he was someone I could trust! Working with Katie has been just as impressive. I’ve even referred my own clients to her and they’ve had nothing but great experiences. Highly recommend!"
We responded:
"Thank you, Tim, for sharing your experience and for trusting us with your referrals. It's great to hear that working with Katie has been impressive for you and your clients. We truly value your support and recommendation. "
Dana Floro
March 27, 2026
5
out of
5
rating by Dana Floro
"Absolutely the best insurance experience I've ever had. Hank was awesome. Am looking forward to having this agency take care of me."
We responded:
"Thank you, Dana, for sharing your experience with us. We're glad to hear that Hank made such a positive impact, and we're looking forward to continuing to take care of your insurance needs. Your support means a lot to us."
William Harmeling
March 25, 2026
5
out of
5
rating by William Harmeling
"Harry was a huge help, what a great attitude!"
We responded:
"Thank you, William, for your feedback! We're glad to hear that Harry's assistance and positive attitude made a difference. Your support means a lot to us. "
will newman
March 25, 2026
5
out of
5
rating by will newman
"Very nice & great success"
We responded:
"Thank you, Will, for your kind words and the 5-star rating! We're glad to hear about your great success with our services. If you need anything else, feel free to reach out."
Johnny Schuh
March 25, 2026
5
out of
5
rating by Johnny Schuh
"Stellar. Harry Porras was the one who helped me a bunch. Hope he sees this!"
We responded:
"Thank you, Johnny, for the stellar review! We're glad Harry was able to assist you so well. I'll make sure he sees your kind words."
Ben Wessels
March 24, 2026
5
out of
5
rating by Ben Wessels
"Awesome"
We responded:
"Thank you, Ben, for the awesome feedback! We're glad to know you're satisfied with our service. Let us know if there's anything else we can do for you."
Joseph Huber
March 20, 2026
5
out of
5
rating by Joseph Huber
"Great experience very knowledgeable! Would pay him a lot of money."
We responded:
"Thank you, Joseph, for sharing your experience! We're glad to hear that our knowledge met your expectations. Your support means a lot to us."
Billy Bo Baggins
November 21, 2025
5
out of
5
rating by Billy Bo Baggins
"A brother hooked me up with some Motorcycle insurance so now I can feel comfortable riding to Life is a Highway on the back roads of America."
We responded:
"Thanks, Billy Bo Baggins! It's great to hear that you're feeling comfortable and ready to hit the back roads with your new motorcycle insurance. If you need anything else, we're here to help. Safe travels!"
Natalie Lyons
July 15, 2025
5
out of
5
rating by Natalie Lyons
"I’ve been with Geico for 5 years and they were trying to screw me over real bad! I got Tanner today on the phone with State Farm and he helped save me so much money. Thank you!"
We responded:
"Thank you, Natalie, for sharing your experience with us. We're glad Tanner could assist you in finding savings and making the switch to State Farm. If you have any more questions or need further assistance, feel free to reach out. "
Michael Bramley
July 15, 2025
5
out of
5
rating by Michael Bramley
"I worked with Tanner for a rental property landlord policy. He was professional and promptly responded to all my inquiries. Additionally he took the time to think about possible scenarios and additional coverage I should consider. This didn’t come across as an upsale at all it was genuine think about it kind of things. When our homeowners with Liberty seemed out of the norm I reached back out to Tanner and ho increased our coverages and gave us a considerable savings. If anyone is reading this and unsure about calling just do it and ask for Tanner. A few minutes of time could very well get you better coverage and save a lot of money. As an added bonus most of my communication was handled over text which was a bonus for me, but he will certainly discuss options over the phone as well. Thanks for everything much appreciated."
Alisha Mills
June 10, 2025
5
out of
5
rating by Alisha Mills
"Very helpful and answered all questions.."
We responded:
"Thank you, Alisha, for your kind words and perfect rating. We're glad we could assist you and answer all your questions. If you need anything else, feel free to reach out."
Courtney K
June 4, 2025
1
out of
5
rating by Courtney K
"I was a client of State Farm home and auto insurance for almost 10 years and never had to truly reach out to them for any claims/ issues until recently. We filed our very first claim for our roof March 2, 2025. During this time, the communication was awful. I would call and leave a voicemail after voicemail trying to get in touch with someone to give us a details and we would either not have our calls returned or would say they didn’t have something in regards to the claim (this wasn’t communicated). During this time, the storms in this area were awful, which then caused internal damage to our home. We were told that they would not cover the damage that was done internally to our home and they would be closing the claim on our roof and would not be helping at all. This back and forth took 13 weeks just for SF to say they would not do anything about the roof. We are now in the process of switching all insurance because of the non-existent communication and the fact that we file one claim in 10 years and they weren’t able to “help manage the risk of every life” as their online mission states."
Joshua Crouch
April 24, 2025
5
out of
5
rating by Joshua Crouch
"Ian was awesome. Much appreciated professionalism."
We responded:
"Thank you, Joshua, for taking the time to share your experience. We're glad to hear that Ian's professionalism made a positive impact. We appreciate your feedback and look forward to serving you again."
Aaron Strange
April 16, 2025
5
out of
5
rating by Aaron Strange
"Easy to deal with and they got me the rate I needed!"
We responded:
"We appreciate you, Aaron! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you!
"
Randall Scrivner
March 22, 2025
5
out of
5
rating by Randall Scrivner
"Got put on a new policy yesterday and Ian was awesome. Such a kind and very helpful person made getting a new policy a breeze."
We responded:
"Thank you, Randall, for your fantastic feedback! We're thrilled to hear that Ian made your experience smooth and enjoyable. If you have any more questions or need further assistance, feel free to reach out."
Seth Freppon
March 14, 2025
5
out of
5
rating by Seth Freppon
"Cooper and his team provided exceptional service and products. I highly recommend!"
We responded:
"Seth, we truly appreciate your feedback! Our team is dedicated to making sure every customer has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
David Hoard
March 6, 2025
5
out of
5
rating by David Hoard
"Tanner was very courteous and service oriented."
We responded:
"Thanks for choosing us, David! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come!
"
Jordan Hampton
February 13, 2025
5
out of
5
rating by Jordan Hampton
"If you’re doing work with Ian, you’re doing work with one of the greatest workers in the state!"
We responded:
"Jordan, thank you for your wonderful review and for recognizing Ian's exceptional work. We're thrilled to hear about your positive experience with our agency. Your feedback motivates us to continue delivering outstanding service. We appreciate your support and trust in us.
"