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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Mitchell

February 13, 2024

5  out of  5 rating by Greg Mitchell
"I had a great experience there at Cooper Downs State farm. Tanner is a great guy and a pleasure to do business with. I hope to refer him as much business as I can"
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Zach Clark

February 9, 2024

5  out of  5 rating by Zach Clark
"The best insurance agent I’ve ever spoke with, extremely helpful and I couldn’t have asked for a better and easier phone call!"
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Yassiel Vazquez

February 9, 2024

1  out of  5 rating by Yassiel Vazquez
"I ran away from State Farm, feeling disappointed with their poor customer service skills and high rates. I’m glad I found Nathan Dahler and Shelters Insurance. I decided to give them a try. The guy really helped me saving over $150 and improved my coverage. Not to mention, how professional and friendly they are."
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Nick Steinmetz

February 2, 2024

5  out of  5 rating by Nick Steinmetz
"Super great experience and very helpful on the phone compared to any other insurance company I have dealt with. Would highly recommend."
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Morgan Thomas

February 1, 2024

5  out of  5 rating by Morgan Thomas
"Tanner was very helpful and understanding! He came in to the situation after I already spoke to Grant earlier in the day, and he was able to help me with all my needs! Thanks Tanner, Grant and Cooper!"
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Patty Hawthorne

January 30, 2024

5  out of  5 rating by Patty Hawthorne
"Polite and helpful"
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Cody Rodriguez

December 27, 2023

5  out of  5 rating by Cody Rodriguez
"Cooper helped us save 180$ a month, definitely a game changer for me and my families financial situation !!! Thank u so much"
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Holly Dowdy

December 12, 2023

5  out of  5 rating by Holly Dowdy
"Super friendly and knowledgeable. Helped me better understand my policy and was able to quote me a lower price than I was currently paying."
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Jeff Lykins

December 4, 2023

5  out of  5 rating by Jeff Lykins
"Tanner made getting insurance quick and easy. Very nice job."
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erica Donahue

November 27, 2023

5  out of  5 rating by erica Donahue
"Very satisfied with Tanner's overall service. I couldn't believe how fast he replied, and quickly gave me a quote more than half of my previous policy. I greatly appreciate how easy he made this transaction for me."
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Kathy Schneider

November 24, 2023

5  out of  5 rating by Kathy Schneider
"Tanner saved me a bunch of money on my car insurance. Superb customer service!"
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Katherine S

November 20, 2023

5  out of  5 rating by Katherine S
"Tanner was personable and communicative. The information was thorough and suggestions were offered, but there was no pressure. Tanner not only saved me money, but I feel more confident in my new State Farm policy than my previous plan with another company."
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roger anderson

November 16, 2023

5  out of  5 rating by roger anderson
"Grant did an awesome job of getting me exactly what I was looking for... HIGHLY recommended"
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Lili Waugh

November 13, 2023

5  out of  5 rating by Lili Waugh
"Tanner is a very helpful agent! I have a Kia, so unfortunately I recently had to get dropped from my insurance, but he was able to send me a phone number to another company that he said is a trusted company which was very helpful because if he says it’s trusted then I definitely believe him. He also told me let him know if that company doesn’t work out for me, and he can send me a number to another one. On top of that, when I bought renters insurance, he was informative and never made me feel pressured to get any specific renters insurance."
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Joyrenee Mounce

November 10, 2023

5  out of  5 rating by Joyrenee Mounce
"Thank you for saving me some money today...I just wish it could have been more. Still, very thorough and time effecient! Thanks Again, Orion!!"
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Olivia Cieslar

August 30, 2023

5  out of  5 rating by Olivia Cieslar
"Grant has been awesome in helping us transition over to State Farm. He was able to answer all of our questions in a timely manner and make everything easy on us. Thank you!!"
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Jayson Brown

August 29, 2023

5  out of  5 rating by Jayson Brown
"Thank you to Michael in this office. He was very helpful!"
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Exploit TC

August 25, 2023

5  out of  5 rating by Exploit TC
"Grant did such and amazing job"
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Priscilla Deaton

August 8, 2023

1  out of  5 rating by Priscilla Deaton
"They will tell you got insurance take your money and not give it back"
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Michael Gibson

July 29, 2023

5  out of  5 rating by Michael Gibson
"Grants customer service was absolutely the best. Friendly and knowledgeable"
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Amber Gibson

July 28, 2023

5  out of  5 rating by Amber Gibson
"Friendly customer service, very helpful, and knowledgeable! Fully recommend Grant!"
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Sandy Bowling

July 21, 2023

5  out of  5 rating by Sandy Bowling
"Grant was professional during the quoting process."
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R A

June 23, 2023

5  out of  5 rating by R A
"Cooper's team is top notch! His staff is extremely helpful and met all of my needs."
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Annette Shepherd

June 23, 2023

5  out of  5 rating by Annette Shepherd
"Give Cooper Downs State Farm office a try. Excellent customer service and friendly staff. Grant's follow-up was superb."
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Rachel Berling Sadler

May 5, 2023

5  out of  5 rating by Rachel Berling Sadler
"Loved working with Tanner. He is excellent at his job and is super personable. Plus he saved us a ton of money! Would definitely recommend!"